Privacy & Cookies

Privacy Policy:

What information do we collect:

When you visit our site, we do not collect any personal identifying information without your knowledge.

If you wish to use our contact/enquires form, we will collect certain information such as your name, telephone number, and email address. If you contact us with comments or specific requests, we will collect any further information that you supply.

If you wish to download information such as news articles, case studies, webinars, videos, or white papers etc., we will collect information such as your name, telephone number, job title, and email address, and your details will be saved in our Customer Relationship Management (CRM) system, and we reserve the right to contact you for us to understand your requirements further or provide you with additional information. You will be able to unsubscribe from our emails.

If you apply for a job, we will collect information such as your name, telephone number, and email address, as well as your cover letter and CV. If your job application does not progress beyond initial consideration, your name and contact details will be kept on file as a record that you applied for the job, but your cover letter and CV will be deleted from our records within six months. If you reach the interview stage but are ultimately unsuccessful, your name and contact details will be kept on file as a record that you applied for the job together with any notes and correspondence. Personal information including your cover letter, CV, and any certificates etc., will be deleted within 6 months. If you are successful in your job application, then all information supplied will be included in your employment records.  In some cases, we may inform you that we are keeping your information in case another position becomes available, you can request us to delete this information if you wish.

How do we use your information?

The personal identifying information is used to contact you, as requested by you, as described above.

The cookies information is used to help us understand more about how our website is used and to improve our site. We do not collect sufficient information to identify you from your usage of our website.

We will not supply your name and address to any third party without your consent except where required to do so by law.

Safeguard of information

We regularly review our security standards and procedures to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

Access to your personal information

You have the right to request a copy of the personal information Flex Process Ltd holds about you and to have any inaccuracies corrected.

Please address requests to the Data Protection Officer, Flex Process Ltd, Bradbrooke House, Almondsbury Business Centre, Bradley Stoke, Bristol, BS32 4QH. Alternatively contact us via email at enquiries@flexprocess.co.uk

Cookies Policy:

To make this site simpler, small data files are placed on your computer. These are known as cookies, most websites do this too. They improve things by:

  • Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, visit AboutCookies.org.

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

There are also cookies that store basic data on your interactions with WordPress, the CMS(Content Management System) running this website, and whether you have logged into WordPress.